Shipping Policy
We strive to deliver your Velvetine Soirée creations safely and efficiently.
Order Processing
Orders are processed after confirmation and payment verification.
Dispatch
Orders are dispatched once they have been prepared and quality-checked.
Delivery Timelines
Delivery times depend on the destination, courier availability, and other logistical factors. The estimated delivery timeline will be communicated wherever applicable.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout.
Delivery Issues
If your order is delayed, marked delivered but not received, or arrives damaged, please contact us at markcom@gmail.com with your order date and Invoice number.
Incorrect Address
Please ensure that your shipping address and contact number are accurate before placing your order.
We take care in packaging our products to help ensure they reach you in excellent condition.