Order Tracking

We want you to look forward to receiving your Velvetine Soirée order.

How can I track my order?

Once your order has been dispatched, tracking details will be shared through the communication channel provided at checkout, wherever available.

My tracking information has not been updated. What should I do?

Courier tracking information may take some time to update after dispatch. If there is no update for an extended period, please contact our customer care team.

My order is delayed. What should I do?

Please email markcom@gmail.com with your order number. Our team will help you check the status of your shipment.

My order shows as delivered, but I have not received it.

Please check with household members, building reception, or security personnel, if applicable. If the package is still missing, contact us so we can help investigate.

For order-related assistance, email us at markcom@gmail.com or call us at +91 83206 33301.